Guide to Administrative Resources
for Austin Non-Profit Organizations

Contents:

1) Comprehensive Information and Referral Directories (to be posted in and/or use)
2) Comprehensive Non-Profit Service Centers
3) Education Providers for Non-Profit Administrators
4) Fundraising Resources
5) Social Services Jobs: Where to Find and Post Them
6) Legal Guidelines for Non-Profits
7) Meeting Space Providers
8) Office Space Providers
9) Networking and Coalition groups
10) Public Relations/Publicity Assistance
11) Volunteer Solicitation Services and Opportunities Postings
12) Other Non-Local information

1) Comprehensive Information and Referral Directories 

(You can get your organization posted in these guides or use as a reference tool.)

A) Telephone Community Resource Help

i) Dial 2-11 for Community Information and Referral

Need help or information? Know someone who needs help? Find out where you can get the services you need. Contact 2-1-1 Texas by simply dialing 2-1-1 (or 512-973-9203, press option 2).

2-1-1 Texas, a service of United Ways of Central Texas, is a bilingual, telephone-based information and referral service. Trained, knowledgeable staff members answer the phones, listen, assess what service(s) the caller needs, then provide information and referrals regarding the most appropriate place(s) in the community to get help. All information is free and confidential and is available 24 hours a day, seven days a week.

Health services
Food and clothing
Education
Housing
Child, youth, family and elder services
Special transportation
Recreation
Support groups

ii) Crisis Intervention and Suicide Prevention

Hotline to (512) 472-HELP (4357) or TTY: (512) 703-1395 

Services Provided Include:Suicide Prevention
24-hour Confidential Crisis Counseling
Survivors of Suicide Support Group
Linkage to Emergency Mental Health Services
Teletype Crisis Intervention Service for the Hearing Impaired
Community Education Presentations on Suicide & Prevention

Provided by Austin/Travis County Mental Health Mental Retardation Center

B) Community Resource Directories

i) United Way’s 2-11 Basic Needs Community Resource Directory

The Basic Needs Community Resource Directory lists services offering help with housing, food, transportation, clothing, and temporary financial assistance. Listings include organization name, address, phone numbers, a description of services provided, eligibility requirements, geographic area served and intake procedures.
Printing of the Directory is on demand, so you can be assured that all information is up-to-date on the day you order! The cost is $12 per copy. For more info, see www.uway-austin.org
Or http://www.uway-austin.org/gethelp/2-1-1texasresourcedirectories.htm
Directory is also available on Disk
Have the entire 2-1-1 Texas database at your fingertips! Directory on Disk is a read-only version of our database, containing more than 3,000 Central Texas resources!

ii) Community Resource Guide

http://www.atcmhmr.com/need_help/CRG.html
In collaboration with United Way-Capital Area, Hotline to Help publishes the annual Community Resource Guide for Austin and Travis County.

Features of the directory include:

Detailed listings of over 1,000 resources for health, recreation, education and social services.

Listings for each resource include: services provided, hours, eligibility, application process, fees, disability access, waiting list, and more.
Crisis services; 24-hour programs; resources for homeless/low-income individuals and families; and more.
Over 200 support group listings.
Availability on computer disk.

To obtain an order form or more information about the Community Resource Guide, please call (512) 703-1330. This information is also available on-line at First Call for Help Online http://www.irissoft.com/fcfh/

iii) Inside Line Operating Agency: Austin American Statesman

Provides recorded information on Austin area nonprofit agencies and community events.  Dial telephone number then put in a four-digit extension

(512) 416-5700 Inside Line
http://www.insidelineonline.com
E-mail: insideline@statesman.com
Hours/Days: 7 days 24 hour recording

iv) Metropolitan Austin Interactive Network  (MAIN)

A non-profit organization whose mission is to establish and operate efficiently a community-access computer network. The purpose of this network is information sharing and communication among the people and governmental, educational, commercial, cultural, religious, and civic organizations, in order to enhance lives and make the best use of community resources.

Main has a community resource directory guide at http://www.main.org/otherdir.htm

v) Community Resource Searchable Database:

2-1-1 Texas community resource database. The 2-11 on-line community directory is available at: http://www.irissoft.com/fcfh/ For more information contact Holly Alexander at holly.alexander@unitedwaycapitalarea.org

C) Statewide Information Databases:

i) Texas health and human service programs:

Health and Human Services in Texas : A Reference Guide http://www.hhsc.state.tx.us/tirn/refguide.htm
Directory of health and human service agency programs in Texas. The Reference Guide contains information on over 225 health and human service programs provided by state agencies in Texas. The profile for each program contains contact information; program, service, and target population descriptions; basic eligibility criteria; authorizing statutes; and information on how Texans can apply for the program

ii) Call State Agency Toll Free Numbers

Toll-free numbers relating to health and human services http://www.hhsc.state.tx.us/tirn/state1800.asp  

iii) Area Information Centers (AICs) http://www.hhsc.state.tx.us/tirn/aicsearch.asp

Are responsible for gathering, maintaining, and sharing information about what health and human services are available in their region.  

2) Non-Profit Service Centers

A) ACC Center for Community Based and Non-Profit Organizations http://www2.austincc.edu/npo/

B) Center for Community Based and Non-Profit Organizations

http://www3.Austin.cc.tx.us/npo/overview/Default.html \

C) The Non-Profit Resource Center

www.nprc.com , has an incredible array of services and is located in San Antonio, Texas

D) The Non-Profit Center provides consultancy services for a fee.431-5315

E) Texas Association of Nonprofit Organizations (TANO), http://www.tano.org ,

Mission is to serve, support, and strengthen the Texas nonprofit sector through initiatives in three program areas: nonprofit advocacy and public policy, information referral and exchange, products and service 

F) Texas Nonprofit Management Assistance Network

http://www.texasnetwork.org : whose mission is to develop a coordinated network of centers and organizations, strategically located throughout Texas, that delivers quality management support services and resources to the nonprofit sector."

G) Texas Society of Association Executives, http://www.tsae.org

H) Texas Commission on the Arts, http://www.arts.state.tx.us/

I) Texas Information and Referral Network http://www.hhsc.state.tx.us/tirn/tirnhome.htm

3) Education Providers for Non-Profit Administrator

A) ACC Center for Community Based and Non-Profit Organizations

            *hosts many classes  http://www2.austincc.edu/npo/            

B) RGK Center for Philanthropy

At the Lyndon Baines Johnson School of Public Affairs at the University of Texas in Austin  see http://www.utexas.edu/lbj/news/s20/philctr2.html  Additional information about the center is available from Joe Youngblood, (512) 471-2760, or   mailto:jyoungblood@mail.utexas.edu.

C) St. Edward's University MBA in Nonprofit Management

http://www.stedwards.edu/

D) University of Texas Thompson Conference Center

Is a full service, non-residential conference center, TCC serves over 200,000 people each year and hosts a wide assortment of educational programs and events.

http://www.utexas.edu/cee/tcc/

E) Non-Profit Resource Center In San Antonio (http://www.nprc.org/)

F) Listing of Current Educational Opportunities:

i) The Funding Information Center of the Texas Department of Health:

Posting announcements about grant proposal and grant writing fund raising training opportunities in its Funding Alert publication. These announcements can be found online at: http://www.tdh.state.tx.us/fic/events.htm: 512-458-7684
Deadlines for posting of events can be found at http://www.tdh.state.tx.us/fic/deadline.htm

ii) Texas Commission on Volunteerism & Community Service:

http://www.txserve.org/mgmt/conferences.html provides a listing of professional development opportunities in volunteerism, community engagement and service leadership in Texas and includes select national conferences are also.

iii) The Networker

http://www.networker.com/ offers free posting and listings about the upcoming events of local groups

G) Small business trainers

Texas Center for Women's Business (TxCWBE) http://www.txcwbe.org/ focuses on the needs specific to women in business by providing training and technical assistance to those starting, expanding, and managing a small business. All courses are available at the rate of $10 per class. Scholarships are available, please inquire for further details.

4) Fund Raising Resources

A) The Association for Fund Raising Professionals

Afpaustin.org, a thriving chapter with 150 active members, serves the Greater Austin area, including the areas between Georgetown and San Marcos.

Dues are $25. For more information, contact Evan A. Walter at (512) 324-8429,mailto:ewalter@seton.org

Membership benefits offered by chapter:

Monthly meetings with speakers on relevant fundraising topics.
Member registration fees discounts on monthly meetings and other local educational seminars.
Scholarships to the AFP International Conference and local educational seminars.
Opportunities to recognize philanthropic leaders during the annual Philanthropy Awards luncheon.
Job posting service available to the general public.
FRIENDS program , which offers free fundraising assistance for non-profits.
Mentoring and networking opportunities.

B) Fund Raising Consultants 

JEFF COHEN/ COHEN & ASSOCIATES
provides · Fundraising & Grants - Consulting, Training, Direct Services, Capital Campaigns
Fund Development & Business Planning for Non-Profit Organizations;
Community and Tailored Workshops in Fundraising, Grants, Board
Development, and Mission-Based Marketing
Contact: 512.338.4678, Cohen@aol.com

C) Fund Raising Foundations:

Austin Community Foundation: Serves as the administrator of several hundred funds and makes grants to support health, human services, arts and culture, environment,. Community development and community services, education and training, recreation and animal related services. http://www.austincommunityfoundation.org/

Texas Foundation guide: is published by The Non-Profit Resource Center ( http://www.nprc.com/ ) in San Antonio

D) Fund Raising Donations Registry

i) http://www.bbbcharity.org/ 

Sponsored by the Central Texas Better Business Bureau, allows users to find a worthwhile charity, a potential donor, or a philanthropic company. This section allows you to perform detailed searches on both companies and charities. This is where charities go to register with www.BBBCharity.org. After creating an account on this Website, your information will be available to the public via the search section. 

ii) Another Way Texas Shares

- A program of the City of Austin that collects donations for charities 

E) Fundraising/Grant Writing Libraries: 

i) Hogg Foundation for Mental Health:

http://www/hogg.lac.utexas.edu Contains a cooperating collection of the Foundation Center of New York; comprehensive reference materials related to grantsmanship, philanthropy, fundraising and nonprofit management; guides and outlines on grants research and proposal writing; information on seminars and workshops of interest to the nonprofit and higher education community. -question: who can use this resource

ii) The Funding Information Center of the Texas Department of Health

www.tdh.state.tx.us/fic/fic.htm  
1100 West 49^th Street, Austin, TX 78756-3199
Tower Building Room 404, 4^th Floor
  512-458-7684
7:30 a.m. - 6:00 p.m

Enables any organization or individual within the state of Texas to pursue public health funding opportunities available from public and private sources by dissemination of information on available funding. It provides:  timely announcements, a monthly newsletter, a resource library, (a guide to it can be found at http://www.tdh.state.tx.us/fic/biblio.htm)

Directions to The Funding Information Center’s Library are available at: http://www.tdh.state.tx.us/direct.htm

F) Fund Raising Publications:

i) Directory of Texas Foundations Online:

http://www.nprc.org/advanced/directory/online.htmlIt contains descriptive information on 2,150 of the 3,264 private and community foundations located in Texas.

ii) Fund Raising Information Online:

ACC Grants Development Department Site contains ACC procedures, Grants Manual, Current Grant Deadlines, Links to Grant Web Sites, OMB Grant Management Circulars and Forms and more.  

HTTP://www.austincc.edu/grantdev/index.html

iii) Texas State Grants Team alerts entities throughout Texas about funding opportunities.

The State Grants Team has compiled a number of resources about public and private funding opportunities.

http://www.governor.state.tx.us/Grants/index.html, Phone: 512-463-1778

*Its website provides links to funding sources and a funding alert notification service at.

http://www.governor.state.tx.us/Grant_Alert/index.html

G) Research/evaluation services

-Center for Social Work Research ( http://www.utexas.edu/depts/sswork/cswr/ ) 
-Center for Public Policy Priorities
-United Way of Austin’s Aging Services Environmental Scan Overview http://www.uway-austin.org/
-Center for Public Policy Priorities, http://www.cppp.org/

5) Austin Social Service Jobs Where to Find and Post Them

A) Protex 

Job posting list http://www.protex.org/db/info.php?template_id=5&qtype=by_template

B) United Way--

Capital Area posts its organization’s jobs http://www.uway-austin.org/yourunitedway/employmentopportunities/index.htm

C) Association of Fund Raising Professionals

posts fund raising related jobs http://afpnet.jobcontrolcenter.com/

D) National Association of Social Workers Job Postings

(You don't always have to be a social worker to qualify for the jobs http://www.naswtx.org/

E) ElderOptions of Texas lists careers in aging

http://www.elderoptionsoftexas.com/employment/job_seekers_homepage.htm

F) ACC's Non-Profit Center hosts a Non-Profit Job Database

http://www2.austincc.edu/npo/npojobs.html

G) www.progressiveaustin.org has an activist’s job board available at: http://www.progressiveaustin.org/jobopen.htm

H) National Non-Profit Job Sites

Idealist  www.idealist.org maintains a searchable database of jobs
United Way
Charity Channel
Opportunity Nocs
American Public Human Services Association Job Bank
The National Assembly
Non Profit Career Network
ExecSearches.com
http://deepsweep.com/

http://pnnonline.org/jobs/index.asp

6) Legal Guidelines for Non-Profits

A Guide to the State of Texas' Legal Guidelines for Governing and Managing Nonprofit Organizations (September 2000) published by The Center for Community Based and Non-Profit Organizations

http://www3.austin.cc.tx.us/npo/publications/Default.html

7) Meeting Space Providers

            See First Call for Help’s Online Database Listing

http://www.uway-austin.org/gethelp and search the Online Community Resource Database for the keyword ‘meeting space’

8) Office Space Providers

Austin Groups for the Elderly (AGE) http://www.ageofaustin.org/ is a non-profit organization that mainly works on issues concerning vital aging.  We also work on providing a sense of community to all non-profit organizations.
Many organizations have to deal with unreasonable and increasing rents,
copier, fax, postage machine leases, small cramped rooms and a limited staff.   AGE
used to have those problems also until we purchased a building on 3710 Cedar
Street (right off 38th and Guadalupe).

We now offer office space to non-profits who are looking to spend more on
their actual mission and less on program costs. 

9) Networking and Coalition groups

Community Action Network (Austin/ Travis County)

C.A.N.'s mission is to achieve sustainable social, health, educational and economic outcomes through engaging the community in a planning and implementation process that coordinates and optimizes private and individual actions and resources.

W. 6th Street, Suite B220
Austin, Texas 78703-1749
512.414.8203
http://www.caction.org/

-Other networking groups could be added:
-Mental Health and Aging Coalition

*-Homeless Coalition
*-Environmental Coalitions

-Guide to Neighborhood Associations and Other Groups
    -*Austin History Center

Alphabetical listing of neighborhood associations and other groups:
Latest edition is May 1995. Information is also available in the City of Austin Public Information Office’s Community Registry. This registry is available on the Internet: http://www.ci.austin.tx.us/neighbor

10) Public Relations Resources

A) American Women in Radio and Television Public Service Announcements Handbook

http://www.awrtaustin.org/

The group also hosts a public service seminar presented to non-profits and any other companies that may have fundraising events. The seminar will outline what it takes to get media coverage for their events. What makes news and the events that media companies want to get involved?
For more info, contact President Christie Humphries, Phone: 512-459-2010
Email: chumphries@kvue.com

B) Texas Media Guide published by Bill Tate

http://www.texasmedia.com/

C) The Power of Public Relations: A Basic Guide to Getting Notice

           http://www.arts.state.tx.us/news/prpower/started.htm

D) Press Releases Info:

http://www.arts.state.tx.us/templates/linkpage7.asp?bid=new&pid=066

F) Technology Tip Sheets

For not-for-profit companies and other community serving, mission-based agencies are provided by Coyote Communications http://www.coyotecommunications.com/ (Includes online marketing and community outreach suggestions)

11) Volunteer Solicitation Services and Opportunities Postings

A) University of Texas Volunteer Solutions

Nonprofit organizations can register for free
Contact info: http://www.volunteersolutions.org/ut/agency/index.tcl
Glen Baumgart, Coordinator:
mailto:gbaumgart@mail.utexas.edu
100-C West Dean Keeton Street
Austin, Texas 78712
Campus mail: A5810
(512) 471-6161
Fax: (512) 471-2360
TTY: (512) 471-4641

B) UT School of Social Work’s Austin Volunteer Network

http://www.utexas.edu/depts/sswork/cdar/avn.html

It is an interactive database, which allows:

People to search for volunteer opportunities in Austin, Texas. Users can search by agency name, keyword, or location.

Agencies can enter volunteer opportunities directly into the database over the web.       

C) United Way Capital Area Volunteer Center

http://www.uway-austin.org/vol_ops.html : 472-6767 Contains an online searchable database

D) UT School of Social Work’s Austin Volunteer Network

http://www.utexas.edu/depts/sswork/cdar/avn.html

It is an interactive database, which allows people to search for volunteer opportunities in Austin, Texas. Users can search by agency name, keyword, or location. Agencies can enter volunteer opportunities directly into the database over the web. 

E) Texas Commission on Volunteerism & Community Service

http://www.txserve.org/ Designed to strengthen public engagement and volunteerism in schools, nonprofit organizations, public agencies, corporations and community groups across Texas.

F) Volunteer Management Resources

i) Directors of Volunteers in Austin (DOVIA)

http://www.main.org/dovia ( writers to the network)

ii) Volunteer Information can also be found at:

-Metropolitan Austin Information Network’s Site: http://www.main.org/webhelp/index.htm

iii) United Way’s First Call for Help Database

http://www.irissoft.com/fcfh/

G) Volunteer Info: Non-Local

i) Volunteer Solicitation Resources Online:

Impact Online http://www.impactonline.org/ Impact Online provides an online clearinghouse for volunteer opportunities with non-profit organizations.

ii) Volunteer Management Information Online

a) Virtual Volunteering Project
http://www.serviceleader.org/ Extensive, comprehensive resources to help agencies involve volunteers via the Internet. Includes materials to help service leaders use the Internet to work with and better serve both online and onsite volunteers. It is not a volunteer solicitation service, the service provided is informational only.

b) Volunteer Management/ Service Leadership Online Resources

http://www.serviceleader.org/

Information on volunteer screening, matching, record-keeping and evaluation, legal issues/risk management, volunteer/staff relations, online activism by volunteers, volunteer management software, using the Internet to recruit volunteers, university and college level courses in volunteer management (including distance learning information), national conferences, and much, much more. Updated on May 26, 2000

12) Other Non-Local information:

A) Nonprofit Administrative Information

http://www.nprc.org/advanced/links/
http://idealist.com/index.pl?passurl=/Society/Organizations/
http://comnet.org/net/non.html

B) Fundraising

Nonprofit Gateway: http://www.nonprofit.gov/resource/resource.html

A central resource designed for nonprofits seeking information on Federal grants, programs, legislation, and links to Cabinet Departments and Federal agency homepages. This site was created by the White House Office of Public Liaison's "Nonprofit Liaison Task Force."

Home Quotes Contacts Personal Enrichment
Peace-Building Resources
Austin Non-Profit